REFUND POLICY

Refund & Return Policy

At The Maupin Coffee Company, we strive to ensure every customer is satisfied with their purchase. Please review our refund and return policy below, which applies to whole bean coffee. Ground coffee cannot be refunded.

Returns:
We strive to ensure our roasts meet high standards of quality and freshness. If you’re not happy with your order, please contact us within 30 days of purchase. You can return unopened packaged coffee beans for an exchange or refund.

Refunds:

We offer refunds in the following circumstances:
● Incorrect or damaged products: If your product is defective or incorrect, we’ll gladly provide a full refund or replacement within 30 days of purchase.
● Dissatisfaction with product: If you’re not satisfied with the quality of your product, we will be happy to offer a refund or replace your item within 30 days of purchase.
Please note: We do not offer cash refunds. All refunds will be issued to the original method of payment.

Whole Bean Coffee:
● Unopened bags of whole bean coffee can be returned for a full refund or exchange within 30 days of purchase.